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Ofsted reviews complaints procedure.

Ofsted reviews complaints procedure.

Ofsted is taking a “hard look” at its complaints procedure because of concerns that it is outdated, Amanda Spielman has revealed.

The chief inspector’s announcement comes weeks after headteachers called for the creation of a new independent review panel to consider complaints about “irrational or unfair” reports.

During an appearance at last Friday’s International Festival of Learning at West Suffolk College, a headteacher from Stowmarket asked Ms Spielman whether Ofsted’s appeals process was fit for purpose.

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